Meet Our Team

Melissa Louie, MPA, LCSW, C-ASWCM

Ms. Louie's passion to make a difference in the field of aging began when she became the caregiver for her grandmother. In her 20's at that time, she quickly learned that the U.S. healthcare system wasn't prepared to meet the needs of older adults. Although the United States is one of the most advanced country when it comes to medicine, it is still struggling with providing high-quality care to older adults. Rather than providing high-quality care, services is often delivered by many different providers without coordination. As a result, many older adults aren't getting their needs met and caregivers are struggling with their growing responsibilities. To help improve the quality of life of older adults, Ms. Louie has spent the past 20 years advocating for older adults. She is the Founder of SeniorHabitat and SeniorCare of NY, a geriatric care management firm. In addition, she served as Founder of Opt2Care Senior Services, a healthcare service firm that blended traditional homecare with complementary therapies such as music therapy, art therapy and massage therapy. In 2011, Opt2Care was acquired by SeniorBridge (subsidary of Humana). Throughout her career, Ms. Louie has dedicated herself to providing patient-centered care. Previous experience includes Program Director and Social Worker at Village Care of New York's Chelsea Adult Day Health Center, Eldercare Coordinator at Catholic Charities-Ministry for Seniors and Social Worker at Dry Harbor Nursing Home. Ms Louie also has an extensive academic background earning a Bachelor of Arts degree in Sociology with a minor in Religion and a certificate in Criminology from Rutgers University, a Master of Social Work degree from New York University, completion in Seminar in Field Instruction (SIFI) from Columbia University, a Master of Public Administration degree from Baruch College and a post-graduate certificate in Psychoanalyst/Psychotherapy at Gestalt Center for Psychotherapy and Training. Ms. Louie was designated by the National Association of Social Workers as a Certified Advanced Social Work Case Manager (C-ASWCM). Also, she is a Certified Geriatric Care Manager with the National Association of Geriatric Care Managers. As an active member of the community, Ms Louie has served on the Board of Trustee at the Montclair Shared Housing Association and trained with the Alzheimer's Association as a support group leader.